Your account
Folder for adding Your account articles
Have you completed the strength test? Click ‘Check my Balance’ on the main screen under your balance profile and select the green circle that says ‘streng...
Fri, 7 May, 2021 at 11:31 AM
First check that you have a good internet connection, as sometimes this error message is displayed when the app can’t access the internet. If the problem pe...
Fri, 7 May, 2021 at 11:32 AM
There are a number of possible reasons. If you have just completed a hard workout, your muscles will be fatigued in the short term, leading to a lower score...
Fri, 7 May, 2021 at 11:33 AM
If you share a ZIBRIO scale with others who have not imported their scores into their app, the score will be stored on the scale and uploaded to the next ap...
Fri, 23 Apr, 2021 at 12:55 PM
(For users of the free ZIBRIO BalanceCoach app) It will depend on how much in your lifestyle has changed in recent days, but as a general guide it is re...
Fri, 7 May, 2021 at 11:11 AM
Leg strength is very important for balance, and as we age, we have to work harder to maintain muscle strength. If weight training isn’t possible for you, ...
Fri, 7 May, 2021 at 11:26 AM
If you are a professional user of BalanceReport (physical therapy, Home Health users) or BalanceCare (physician, clinical users), and you want to use the Ba...
Fri, 11 Feb, 2022 at 10:42 AM
If you were taking a balance test or adding a score or weight manually and received the message "Error saving balance test result. Error: A data con...
Mon, 28 Mar, 2022 at 11:09 AM
Yes, they can, however you'll each need to sign into the app before doing a test. To find the log out option, click the three lines top left of yo...
Wed, 6 Apr, 2022 at 5:06 PM