First check that you have a good internet connection, as sometimes this error message is displayed when the app can’t access the internet. If the problem persists, even with good connectivity, and you haven’t used this email address to access any version of the BalanceCoach app, please contact us using the support form below. If you have used an email address before but have forgotten the password, click ‘forgot password’ link to reset it.
When I try to set up my account for the first time, I get an error message: "email was already used". Print
Modified on: Fri, 7 May, 2021 at 11:32 AM
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