Professional users often use the BalanceCoach app to perform the following functions:

  • Update scale software to the latest version
  • Calibrate the weight if the scale has been moved or if the weight is clearly under reading
  • Change the weight display between lbs and kg


If you are having trouble with any of these functions, please be aware that: 

We have been notified that some users are experiencing a problem where the app freezes - it's been caused by a recent Apple update and our engineers are working on it.

Please don't worry about updating the software on the scale at this time. The update was for usability - reducing calibration time from 5 seconds to 3 seconds, and does not affect the accuracy of the balance score. 
You can also calibrate the scale manually by pressing with your foot: https://www.zibrio.com/calibrate