If your weight is not displaying correctly, you need to tare your scale. There are two ways to tare, with the app, or just with the scale.
Here is a video showing both methods. Written instructions can be found below the video.
Tare with the BalanceCoach App:
- Make sure the scale is connected to the app
- Open the sidebar and select 'Scale Settings'
- Click on 'Recalibrate Weight'
- You should see 3 dash lines moving across the scale and then hear a beep.
- The app will notify you when the recalibration has been complete.
Tare with just the scale:
- Press or tap the center of your scale sharply with one foot
- The scale will make a 'beep' sound and display will show '- - -' as a moving sequence
- If you don't see the 3-dash moving sequence, please press / jab harder otherwise taring will not occur
- Wait - do not step onto the scale until after you see '0.0' on the display
- Stand on your scale
- Your scale will show your weight
- If you remain standing still, after 5 seconds your scale will countdown 3,2,1 and the balance test will begin
- Remain standing still on your scale until you hear the final beep which indicates the test is complete
- Your scale will display your score
Have scale software version 92 and below ? See how to tare your scale here.